Order Types

The API supports several order types:

• New Install: Provision a new service at a customer address
• Modify: Change characteristics or configuration of an existing service
• Cease: Terminate an active service
• Amend: Update an in-flight order (before completion)
• Cancel: Cancel an order before it is fulfilled

Note: Amend and Cancel actions can be placed on in-flight orders before the Point of No Return (PONR), which is defined as 18:00 on the working day before the committed date.

For full details and required fields, see the Order Management API Reference.