Order Process Overview

The order process involves several steps, from checking service availability to order completion and updates. Understanding this flow helps ensure smooth integration and customer experience.

Order Process Flow:

1. Availability check: Confirm service can be provided at the address
2. Appointment booking: Reserve a timeslot for installation or repair (if required)
3. Order submission: Submit the order with all required details
4. Order tracking and updates: Receive KCI events and webhooks for status changes

For endpoint details, see the API Reference.