# Frequently Asked Questions

Find answers to common questions about the API, integration, and troubleshooting.


# What should I do if I receive a 400 Bad Request error?

Check that all required fields are present and valid. Common causes include:

  • Missing or invalid enum values
  • Incorrect data types
  • Required fields left empty

Refer to the API reference for field requirements.


# How can I test the API in a sandbox environment?

Contact your Netomnia account manager to request sandbox access and credentials. Use the provided base URL for all test requests.


# Who do I contact for support?

See the General Support page for support contact details and escalation procedures.